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IT for car dealerships & garages

Networks for workshop, showroom and yard, that actually work together.

Diagnostic equipment, manufacturer portals, point-of-sale systems and customer data all place different demands on the same network. We design IT infrastructure for car dealerships and garages that keeps these areas separate yet connected.

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IT for car dealerships & garages
The short answer

What network does a car dealership or garage need for workshop and sales?

A car dealership or garage needs separate segments for workshop, sales, office and guest Wi-Fi rather than a single flat network, because diagnostic tools, point-of-sale systems and customer data each carry different security and stability requirements. Diagnostic and inspection systems often run on older, manufacturer-mandated operating systems and should never sit unprotected next to accounting and customer records. Manufacturer portals and their remote access need controlled, time-limited connections instead of permanently open ones. NDVDL designs and builds networks for dealerships, garages and fleet operators in Vienna, Lower Austria and Slovakia that keep workshop, sales, office and yard cleanly separated while still working together.

What actually goes wrong

Common problems in dealerships and garages

Failure patterns that keep coming up in sales and the workshop.

Workshop, showroom and office share one network

Diagnostic tools, point-of-sale systems in the showroom and guest Wi-Fi often run over the same line as accounting and customer records. A problem at a single lift or a customer's phone on guest Wi-Fi can then slow down the entire operation.

Diagnostic equipment runs on systems nobody wants to touch

Manufacturer requirements often tie diagnostic and inspection equipment to specific, older operating systems that cannot simply be patched. Left unprotected on the general network, one outdated machine becomes an open door into the rest of the business.

Cameras on the yard run without clear privacy boundaries

Vehicle storage, parts storage and the wash bay need protection against theft and damage, but staff and customer areas cannot simply be filmed without limits. Without deliberate camera placement and retention periods, a CCTV system quickly raises more data-protection questions than it answers.

An outage stops bookings and workshop intake immediately

Appointment booking and vehicle intake depend on the same systems that also run diagnostics and customer records. When the network or server goes down, both stop at once, with no separate fallback.

What we build against it

IT infrastructure for dealerships and garages

Concrete building blocks for workshop, sales, office and yard.

Separate network segments for workshop, sales and office

We design and build networks where diagnostic equipment, point-of-sale systems, guest Wi-Fi and accounting each get their own, isolated segment. A problem in one area – an infected diagnostic tool, for example – stays contained instead of spreading across the business.

Firewall rules for manufacturer portals and remote access

We configure firewalls so that remote access from manufacturers and diagnostic providers only reaches the systems and time windows it is actually needed for. Warranty processing and software updates stay possible without leaving a connection permanently open.

Wi-Fi coverage across the workshop, showroom, storage and yard

We survey and design Wi-Fi coverage for the workshop hall, showroom, storage areas and yard so diagnostic devices, intake tablets and customer Wi-Fi all work reliably, separate from the internal business network. Metal walls, lifts and large hall areas are accounted for in the design.

Camera systems for the yard, storage areas and wash bay

We design CCTV for vehicle storage, parts storage, the wash bay and the yard so theft and damage become visible while staff and customer areas stay within data-protection limits. Camera position, field of view and retention periods are agreed upfront, not corrected afterwards.

Server infrastructure and ongoing support for customer data and vehicle history

We build server rooms and infrastructure that keep customer data, vehicle history and workshop records reliably backed up, and provide ongoing support rather than only reacting when something breaks. That keeps booking and workshop intake running even as data volumes grow.

Connecting dealer management, parts and accounting systems

We connect existing systems such as dealer management, parts management and accounting over a shared, secured network foundation, including across multiple locations and branch workshops. Data then moves between systems without every location maintaining its own separate setup.

Typical projects

What projects look like in practice

Three recurring project shapes from dealerships and garages.

01

Connecting a new branch workshop to the existing network

A dealership opens a second workshop location and wants bookings, customer data and parts management available centrally. We plan the network connection between locations, set up the separation of workshop, sales and guest networks at the new site, and connect the existing systems.

02

Securing diagnostic equipment and manufacturer portals

A garage runs several brand-specific diagnostic tools with different manufacturer requirements and needs regular remote access from those manufacturers. We build a network segment that separates these devices and connections from the rest of the IT and configure the firewall accordingly.

03

Adding CCTV for the yard and storage areas

A business wants to protect vehicle storage, parts storage and the yard after repeated incidents, without unnecessarily filming staff or customer areas. We plan camera positions, network connectivity and storage together with the business and set retention periods according to data-protection requirements.

Plan IT infrastructure for your dealership or garage

Tell us about your locations and systems – we'll get back to you for an initial conversation.

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+43 800 007075

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Because workshop, sales and office place different demands on the same network. Diagnostic tools bound by manufacturer requirements, point-of-sale systems in the showroom and guest Wi-Fi for customers would otherwise run over the same line as accounting and customer data. NDVDL designs networks for dealerships and garages that give each of these areas its own, separated segment.

Diagnostic equipment that must run on specific, older operating systems due to manufacturer requirements is placed in its own network segment, isolated from the rest of the IT. That keeps the device usable in line with manufacturer rules without letting an outdated system become an entry point into the wider business. NDVDL handles this separation as part of network design.

Through firewall rules that limit remote access from manufacturers and diagnostic providers to the systems and time windows actually needed. Warranty processing, parts ordering and software updates stay possible without a connection being left open permanently. NDVDL sets up these rules together with the business and documents which access exists for what purpose.

Yes, within data-protection limits that distinguish between business premises, staff areas and publicly accessible customer areas. The yard, vehicle storage, parts storage and wash bay can be protected against theft and damage, while staff break rooms or pure customer walkways cannot simply be filmed without restriction. NDVDL plans camera positions and retention periods so these boundaries are respected from the start.

Appointment booking and workshop intake stop immediately, since both depend on the same running systems. That is why NDVDL provides ongoing support for the network and server infrastructure of dealerships and garages, rather than only responding once a fault is reported. The goal is for intake and scheduling to keep working even when technical problems occur.

Yes, NDVDL connects locations and branch workshops over a shared, secured network foundation, so bookings, customer data and parts management are available centrally. Each site gets the same separation of workshop, sales and guest networks as the main location. That avoids separate, disconnected setups that each need their own maintenance.

Plan IT infrastructure for your dealership or garage

Tell us what is on your plate. We get back to you, listen, and say honestly what makes sense and what does not.