Protect patient data, keep the practice running.
From separating the practice network, device network and waiting-room Wi-Fi to backups for the day something fails: NDVDL builds the IT infrastructure your practice relies on every day.
- A direct line to your engineer
- Operation including hardware replacement
- Planned and built for your business
How should a medical practice's network be structured?
A medical practice needs at least three separate network zones: a practice network for practice-management software and patient data, a dedicated network for medical devices such as ultrasound or X-ray equipment, and a separate Wi-Fi network for patients in the waiting area. NDVDL plans and builds this separation so a device on the guest network never has access to patient data or practice software. Role-based access rights ensure only authorised staff can reach health data, and a backup plan restores practice operations after a failure. NDVDL implements this for practices in Vienna, Lower Austria and Slovakia.
What actually goes wrong in medical practices
Failure patterns that keep recurring when IT runs as an afterthought in a practice.
One network for everything
Practice software, X-ray equipment and patient Wi-Fi run on the same network. If one device fails or is compromised, every other system on that network is affected too.
Access without roles
Every staff member can open every patient record because there is no tiered permission structure. If something goes wrong, it is often impossible to reconstruct who accessed what and when.
Ageing devices on the network
Ultrasound or X-ray machines often run the same, no-longer-updated operating system for years. They stay connected regardless, because the manufacturer offers no alternative.
No plan for downtime
If the practice server or practice software fails, check-in, scheduling and treatment documentation all stop at once. Without a current backup, getting back up and running takes considerably longer than it should.
What NDVDL builds for your practice
Concrete measures against the failure patterns above, tailored to clinics and healthcare facilities.
Network segmentation by zone
Practice network, device network for medical equipment and guest Wi-Fi in the waiting area are built as separate, isolated networks. That way, a failure or incident in one zone stays contained to that zone.
Firewall and access control
A firewall controls what traffic is allowed between network zones and to the outside. Access rights are assigned by role, and access to patient data is logged.
Wi-Fi survey for practice and waiting room
An on-site survey shows where access points need to sit for stable coverage in treatment rooms and the waiting area. Practice network and guest Wi-Fi are kept cleanly separated in the process.
CCTV at the entrance
Camera systems are planned and installed for the entrance and reception area, not for treatment rooms. Recording is configured according to the practice's own requirements.
Server infrastructure and backup for practice software
Servers holding practice software and patient data are set up correctly, secured, and included in a backup plan. The goal is a recovery that does not put practice operations on hold for days.
Support with GDPR documentation
NDVDL supports the technical implementation of data processing agreements and data protection impact assessments for the systems in use. This does not replace legal advice, but it does provide the technical basis for it.
Related services in detail
For your region in detail
What a practice project looks like
Three typical starting points and how NDVDL approaches them.
Setting up a new practice
A newly opened practice needs a practice network, a device network for its initial medical equipment and guest Wi-Fi built from scratch. NDVDL plans the cabling, network segmentation and firewall before the first patient is seen.
Restructuring an existing practice
An established single or group practice often has practice software, devices and patient Wi-Fi that grew together on one network over time. NDVDL reviews the existing infrastructure and introduces separation step by step without interrupting daily operations.
No backup or recovery plan in place
A practice has no documented answer to what happens to its practice software after a server failure or ransomware incident. NDVDL builds a backup and recovery plan and integrates it into the existing server infrastructure.
Network segmentation, access rights and backup for your practice.
NDVDL reviews the current state of your practice IT with you and what makes sense for your practice.
Rather talk it through? Call us — you reach someone who knows the technology.
+43 800 007075Questions about IT in medical practices
Answers to the questions practices ask NDVDL most often.
Further reading
Network segmentation, access rights and backup for your practice.
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